Lipno Treetop Walkway / Consumer dispute resolution

„In case there is a legal dispute concerning the service agreement between the operator and the visitor – consumer, which cannot be amicably resolved, the customer has the right to submit a request for an out-of-court settlement to the relevant subject, which is:

Czech Commercial Inspection
General Inspectorate – ADR department
Štěpánská 15
120 00 Praha 2
E-mail: adr@coi.cz
Web: adr.coi.cz

The consumer may use the platform for solving consumer disputes on-line, which has been established and operated by the European Commission: http://ec.europa.eu/consumers/odr/."